The stay was perfect for a family trip to see the sights of New York City, especially with the convenience of the free shuttle service to the airport and nearby transit options. Our double room was clean and well-organized, allowing for a comfortable stay after a day of exploring. What impressed me the most was how helpful the staff was, especially when we needed assistance with our luggage. The location made it easy to access everything we wanted, and it was a good value for the experience we had.

The room was comfortable, but the temperature control was broken during my stay.

great stopover experience

The staff were exceptionally hospitable, particularly the shuttle drivers who greeted us warmly. The food at the lobby bar exceeded our expectations, offering a delightful variety of choices!

Check-in could be a bit slow during peak hours.

This place suits me perfectly. I love the comfortable beds, free airport shuttle, and 24-hour reception. The staff kindly helped me find my lost id card during my first stay. Highly recommend for a stress-free experience.

The bathroom needed a thorough cleaning.

The staff were exceptionally friendly, with George Dallas providing outstanding service that made our experience memorable. The room was spacious, clean, and soundproof, contributing to a restful stay. Enjoyed the delicious gourmet salads offered during breakfast. However, I encountered a mix-up with my checkout receipt that needs correction, and the shuttle service could have been more timely.

The shuttle service here was super convenient, running every half hour. We enjoyed exploring the nearby Aqueduct Racetrack, and the staff was attentive, making our family feel welcome. The room was spacious enough for us and our pets, providing a hassle-free stay.

In my wife’s opinion, the rooms could use soundproofing, as we heard barking dogs and loud TV from next door. A little more attention to keeping noise levels in check would make a big difference for families with children.

The staff were truly exceptional, showing great empathy during my stay for a family funeral and a birthday. They attended to my requests promptly and even sent a thoughtful treat to my room. The fitness center was well-equipped, and I appreciated the laundry facilities. The shuttle service to and from JFK was reliable and convenient, making travel stress-free.

Closet door was difficult to open and close.

We had an amazing time during our group trip! The hotel shuttle took us to Aqueduct Racetrack and then to a nearby windsurfing spot, making everything super convenient. The staff were friendly, and our king room was comfortable. It felt great to come back to a cozy bed after our adventures.

However, we waited quite a while for the shuttle at the airport, which was pretty frustrating, especially in the cold.

Yo, the halal options at nearby places like Paris Cafe did not disappoint! The airport shuttle was super convenient, making it all feel like a breeze. Plus, I gotta shout out DaAndrea for keeping that vibe bright with a friendly smile the whole time.

The staff at this hotel were incredibly friendly and helpful, making the experience enjoyable despite a few hiccups. The room was clean but a bit outdated, and the shuttle service to the airport was efficient. However, the bar service was slow, affecting the overall experience.